Privacy Policy & Cookie Policy
Last Updated: March 2025
At Kestrel Damp Proofing, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data. It also includes details on how we use cookies on our website to enhance your experience.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please refrain from using our site.
1. Information We Collect
We collect personal information in several ways, including when you use our website, contact us via forms, or request services. The data we collect includes:
- Personal Information: Your name, email address, phone number, and postal address.
- Usage Data: Information about how you interact with our website, such as IP addresses, browser types, device types, and page views.
2. How We Use Your Information
We use your personal data to:
- Respond to inquiries and requests for information.
- Provide and deliver the services you have requested.
- Improve our website, services, and customer experience.
- Send you marketing communications, if you have opted to receive them.
- Comply with legal obligations and resolve any disputes.
We will not share your personal data with third parties unless required by law or with your express consent.
3. Data Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website is secured using industry-standard encryption protocols to protect your data during transmission.
4. Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to correct any information you believe is inaccurate or complete information that is incomplete.
- Erasure: You have the right to request that we erase your personal data under certain conditions.
- Objection: You have the right to object to the processing of your data, including for marketing purposes.
- Data Portability: You can request the transfer of your personal data to another organization, if applicable.
- Withdrawal of Consent: You may withdraw your consent for marketing communications at any time.
To exercise any of these rights, please contact us at info@kestrelroofprotection.co.uk.
5. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that allow us to recognize your preferences and understand how you interact with our website. By using our site, you consent to the use of cookies as outlined in this policy.
What Cookies Do We Use?
- Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.
- Performance Cookies: These cookies help us understand how visitors interact with our site, including the number of visitors, where they come from, and the pages they visit.
- Functional Cookies: These cookies allow our website to remember choices you make, such as language preferences, and provide enhanced functionality.
- Targeting/Advertising Cookies: These cookies may be used to deliver targeted advertising based on your interests.
How to Manage Cookies
Most browsers allow you to control cookies through their settings. You can disable cookies or set your browser to notify you when a cookie is being sent. However, please note that disabling cookies may affect the functionality of our website.
Third-Party Cookies
We may use third-party services (such as Google Analytics) to collect information and improve our website’s performance. These third parties may also set cookies to track your activity across different websites.
6. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of these websites before providing any personal data.
7. Changes to This Privacy Policy
Kestrel Loft & Roof Protection reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Please review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or Cookie Policy, or if you wish to exercise any of your data protection rights, please contact us:
Kestrel Damp Proofing
Phone: 01420 398015
By using our website, you acknowledge that you have read and understood this Privacy Policy and Cookie Policy. Thank you for trusting Kestrel Damp Proofing with your personal data.